Knowledge Base
Find answers, tutorials, and guides to help you get the most out of your Minecraft server.
Getting Started
New to MineXHost? Start here to set up your first Minecraft server.
Server Management
Learn how to manage, configure, and optimize your server.
Modpacks & Plugins
Install and configure mods, plugins, and modpacks.
Billing & Payments
Manage your account, payments, and subscriptions.
Troubleshooting
Solutions to common problems and error messages.
Security & Protection
Keep your server safe from attacks and unauthorized access.
Frequently Asked Questions
How much RAM do I need for my server?
For vanilla servers, 2-4GB is usually sufficient for small groups. Modded servers typically need 6-8GB minimum, with heavy modpacks requiring 10GB+. Use our RAM calculator on the homepage for personalized recommendations.
Can I upgrade my plan later?
Yes! You can upgrade or downgrade your plan anytime through the billing portal. Upgrades take effect immediately, and you'll be credited for unused time on your current plan.
How do I install a modpack?
Use our one-click installer in the control panel. Go to "Software" → "Modpacks" and select from hundreds of pre-configured options. Most popular modpacks install in under 2 minutes.
What's included in the price?
All plans include DDoS protection, automated backups, a MySQL database, full FTP access, and 24/7 support. No hidden fees or surprise charges.
Do you offer dedicated IPs?
Yes! Dedicated IPv4 addresses are available as an add-on for $5/month. This lets you connect without a port number and is required for some advanced configurations.
How does the 3-day guarantee work?
If you're not satisfied within 3 days of your first purchase, we'll refund you in full—no questions asked. Just open a billing ticket and we'll process it within 24 hours.
Can't Find What You're Looking For?
Our support team is ready to help you with any questions.