DMCA Policy
1. What this policy covers
MineXHost LLC ("MineXHost", "we", "us") is an online service provider: we rent customer-controlled Minecraft game servers and the storage behind them. The mods, plugins, modpacks, worlds, resource packs, configuration files and other material on a customer's server are uploaded, installed and controlled by that customer, not by us. We do not review that material before it is stored, and our Terms of Service §7 makes each customer responsible for holding the rights to everything they install.
This policy explains how a copyright owner can ask us to remove or disable access to material stored on our systems, how the affected customer can respond, and what happens in between. It forms part of the Terms of Service and sits alongside our Acceptable Use Policy, which already prohibits content that infringes intellectual-property rights.
The procedure below follows the notice-and-takedown provisions of the U.S. Digital Millennium Copyright Act (17 U.S.C. §512). MineXHost has not yet completed the designation of an agent with the U.S. Copyright Office, so this document describes the practice we follow rather than asserting the §512(c) safe harbour. The agent details in §3 will be filled in once that designation is filed.
2. Reporting alleged infringement
If you own a copyright, or are authorised to act for the owner, and you believe material stored on a MineXHost-hosted server infringes it, send a written notice to the Designated Agent in §3. To be effective under §512(c)(3)(A), a notice must include substantially all of the following:
- A physical or electronic signature of the copyright owner, or of a person authorised to act on the owner's behalf.
- Identification of the copyrighted work claimed to have been infringed — or, where a single notice covers multiple works at one site, a representative list of those works.
- Identification of the material claimed to be infringing, with information reasonably sufficient for us to locate it. For a game server that means the server IP address and port, or its hostname, plus the file path, mod or plugin name, or in-game location where the material appears.
- Information reasonably sufficient for us to contact you: name, postal address, telephone number and email address.
- A statement that you have a good-faith belief that the use complained of is not authorised by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate and — under penalty of perjury — that you are the copyright owner or are authorised to act on the owner's behalf.
A notice missing these elements may be ineffective, and acting on it may be delayed or not possible. If you are unsure whether what you are reporting is infringing — fair use and mod/plugin licence terms are often not obvious — consider taking legal advice first.
3. Where to send a notice — Designated Agent
Copyright notices and counter-notifications must be sent to the Designated Agent below. Notices sent elsewhere may not reach the people who can act on them.
- Designated Agent: [[DMCA_AGENT_NAME]]
- Address: [[DMCA_AGENT_ADDRESS]]
- Telephone: [[DMCA_AGENT_PHONE]]
- Email: [[DMCA_AGENT_EMAIL]]
- Copyright Office designation: [[DMCA_AGENT_DESIGNATION]]
4. What we do when we receive a notice
On receiving a notice we consider effective, we will expeditiously remove or disable access to the material it identifies. Depending on where that material sits, this may mean deleting or quarantining a file, stopping a server, or suspending an account.
We will then take reasonable steps to tell the affected customer that material has been removed or disabled, forward them a copy of the notice — which contains the complainant's contact details — and explain how to submit a counter-notification under §5. We do not adjudicate who owns a work, and we give legal advice to neither side.
5. Counter-notification
If your material was removed or disabled and you believe that was a mistake, or that the material was misidentified, you may send a counter-notification to the Designated Agent in §3. Under §512(g)(3) it must include substantially all of the following:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled, and the location at which it appeared before it was removed or disabled.
- A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, address and telephone number.
- A statement that you consent to the jurisdiction of the U.S. federal district court for the judicial district in which your address is located — or, if your address is outside the United States, of any judicial district in which MineXHost may be found — and that you will accept service of process from the person who submitted the original notice, or from their agent.
If we receive an effective counter-notification we will forward it to the complainant and tell them the material will be restored in 10 business days. Unless the complainant first tells us they have filed a court action seeking to restrain the activity, we will restore the material not less than 10 and not more than 14 business days after receiving the counter-notification.
6. Repeat infringers
In appropriate circumstances we terminate the accounts of customers who are repeat infringers. What counts towards that are notices we acted on which were not withdrawn and were not answered by an effective counter-notification. No fixed number triggers termination: we weigh how many notices there are, how serious and how deliberate the conduct is, and whether the same material reappears after removal. Infringing content is already prohibited by the Acceptable Use Policy, and the rights in Terms of Service §9 apply in full, including immediate suspension where the circumstances warrant it.
7. Misrepresentation
Under §512(f), anyone who knowingly and materially misrepresents that material is infringing — or that material was removed or disabled by mistake or misidentification — may be liable for the damages, costs and legal fees incurred by the alleged infringer, by any copyright owner or licensee, or by us. A notice and a counter-notification are both made under penalty of perjury. Do not send either one unless you mean it.