Contact Us
Real people who play Minecraft, here to help with any question about your server
Discord Community
Live chat support, community discussions, and announcements. Usually the quickest way to reach us.
Join Discord →Support Tickets
Open a ticket from your dashboard so your request is tracked and prioritized.
Login to Open Ticket →Quick Contact
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Every reply comes from a real human who plays Minecraft, not a script or an outsourced help desk. Replies usually come within 12 hours, and often much sooner during live support hours (5PM to 12AM ET on weekdays).