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Knowledge base

Account and security

Sign-in, two-factor authentication, API keys, giving friends access, and your account data.

4 articles

How do I create an account and sign in?

Create an account with your email, a username and a strong password, or check out as a guest with only your email and choose a password later. Sign in with your username or email, and use Forgot your password? to get a reset link.

How do I turn on two-factor authentication (2FA)?

Turn on 2FA from the Security tab of your account with any authenticator app, and save the 10 one-time recovery codes it shows. After that, signing in and sensitive changes need a code from your app as well as your password.

How to give a friend access to your server (subusers)

Add a friend as a subuser under Network, then Subusers, so they can help run your server from their own MineXHost account. You choose exactly what they can do, and you can change or revoke it any time.

How do I export my data or delete my account?

Download a copy of the personal data we hold, or permanently delete your account, from the Security tab of your account. Deleting destroys your servers at once and cancels your subscriptions; anonymised financial records are kept as tax law requires.

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